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 | Privacy Policy
Your privacy on the Internet is important to American Management Association International ("AMA"). This privacy statement discloses AMA's privacy practices for "Personally Identifiable Information" (that is, information that identifies you or a third party) that is transmitted electronically to AMA via this Website, and addresses the following items:
- How AMA uses Personally Identifiable Information.
- With whom AMA shares Personally Identifiable Information.
- The choices available to you, as a Website visitor, regarding collection, use and sharing of Personally Identifiable Information.
- The security procedures that AMA has in place to protect the loss, misuse or alteration of Personally Identifiable Information under its control.
Collection and Use
AMA does not collect any Personally Identifiable Information from you except when you expressly volunteer the information. This includes when you:
- Register for a seminar, become a Member, purchase or download an AMA product or service.
- Request information (electronically or via US Mail) about AMA's products and services, subscribe to newsletters, or enter a promotional contest.
- Use various tools to select AMA products and services that are suitable for your Website visit.
- Request contact with an AMA sales representative.
- Provide AMA with feedback about AMA products and services or your Website experience.
AMA is the sole owner of the information collected on this Website and will not sell, share, or rent Personally Identifiable Information other than as disclosed below in this statement. AMA does not sell, share with or rent to others e-mail addresses solely for the purpose of third party marketing but may include third party advertisements within e-mails. Among other things, this Personally Identifiable Information is used to respond to your requests and inquiries, and to communicate timely information and special offers. You can choose not to receive such information by e-mailing customerservice@amanet.org or by calling AMA Customer Service at 1-877-566-9441. If you register for a seminar or pay for products and services using a credit card, contact information (such as your name and shipping address) and financial information (credit card number, expiration date) is required. This information is used for billing purposes and to fill orders. If we have trouble processing an order, this contact information is used to get in touch with you.
Personally Identifiable Information is also collected when you apply for a position with AMA or a program sponsored by AMA. In these cases, Personally Identifiable Information is used only for the purpose of processing and evaluating the application.
The information you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient.
Tell-a-Friend
AMA respects the privacy of your friends and coworkers. AMA will not keep or maintain names or e-mail addresses when you use our Tell-a-Friend function. The Tell-a-Friend function is solely to provide your friends and coworkers with the information you have requested we pass along to them.
Sharing Personally Identifiable Information
AMA shares Personally Identifiable Information collected electronically through its Website in the following ways:
- AMA or AMA partners may use an outside shipping company to ship orders, and/or a credit card processing company to bill for goods and services purchased through the AMA Website, and AMA will share Personally Identifiable Information with those entities.
- From time to time, AMA works with business partners and sponsors to provide specific services, such as jointly developed and marketed products and services. When you sign up for such services, we will share Personally Identifiable Information necessary for the partner/sponsor to provide these services.
- AMA does provide certain firms with its postal mailing address list on a rental basis. If you wish to be excluded from receiving third party mailings, please e-mail customerservice@amanet.org or call AMA Customer Service at 1-877-566-9441.
- In addition, we may share information about your order with some of these firms so that they can more easily identify offers that may interest you. If you prefer that we do not share your order information, please email us at optout@amanet.org.
- E-mailings of AMA newsletters and other materials are processed both in-house and by outsourced service companies. On occasion, where AMA contracts with a service provider, it may request that the provider collect and/or provide information directly from our customers on our behalf. In all situations, AMA restricts how its suppliers and other service providers may access, use and disclose Personally Identifiable Information. AMA does not permit these suppliers and other service providers to sell Personally Identifiable Information to third parties. If you receive information through AMA or through a third party supplier that you prefer not to receive, you should request to be removed from the active mailing list by e-mailing customerservice@amanet.org or by calling AMA Customer Service at 1-877-566-9441.
- AMA reserves the right to use Personally Identifiable Information in order to investigate any claim or suspicion that there may have been a violation of the Terms and Conditions governing this site, to assist with law enforcement investigations, or as otherwise required by law.
AMA may transfer Personally Identifiable Information to a third party in the event of a sale of stock, merger or consolidation, or other transfer of all or a portion of the assets of AMA, whether voluntarily or by operation of law.
Cookies—Not Linked to Personally Identifiable Information
A cookie is a piece of data that is stored on a visitor's hard drive. These cookies do not identify, monitor or track any Personally Identifiable Information. AMA uses this information to analyze trends, track visitors' movements and gather broad demographic information for aggregate use. If a visitor rejects the cookie, the visitor may be limited in some areas of the site. Consult the Help section of your browser software to choose the appropriate setting to accept or reject cookies.
In addition, AMA uses a service provided by WebSide Story that uses sophisticated cookie technology to measure site traffic and visitor behavior in aggregate. While these cookies remain on your hard drive after the conclusion of your site visit, they do not contain any Personally Identifiable Information and do not read any other information on your computer's hard drive. To find out more, please visit the WebSide Story privacy policy at www.websidestory.com/privacy
Links
AMA's Website contains links to other sites. Some links are to Websites of AMA's partners that offer AMA customers and Members a variety of special products and services. Please be aware that AMA is not responsible for the content, security or privacy practices of such other sites. We trust that our Website visitors are aware when they leave the AMA site, and we encourage them to read the privacy statements of each Website to which ours is linked that collects Personally Identifiable Information.
The AMA Website contains links to AMA's international offices or affiliates. This privacy policy does not apply to those Websites. We encourage you to read the privacy statements of our international offices or affiliates that control their collection and use of Personally Identifiable Information.
This AMA privacy statement applies solely to information collected by the AMA Website.
Security
This Website takes reasonable precautions to protect Personally Identifiable Information submitted to AMA via its Website. When possible, Personally Identifiable Information is encrypted and protected using SSL software. To learn more about SSL, follow this link . If you have any questions about privacy at the AMA Website, please send an e-mail to privacy@amanet.org.
Correction/Updating Personal Information
If your Personally Identifiable Information changes (such as a zip code), or if you no longer desire our service, we will provide a way to correct, update or remove that Personally Identifiable Information. This can be done through the Website at www.amanet.org/service or by calling AMA Customer Service at 1-877-566-9441. AMA Members can also update Personally Identifiable Information from the "Your Member Account" page.
If you wish to review the data we have on file about you, please send a written request with a check payable to American Management Association for $10 (handling fee) to Database Services Center, P.O. Box 319, Saranac Lake, NY 12983.
Notification of Changes
If we decide to change our privacy policy, we will post those changes in the Privacy Statement section accessible from the AMA home page so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Problems or Complaints
If you believe that there has been a violation of the terms of this policy, please contact us at privacy@amanet.org. We will investigate and take appropriate action, and report back to you within a reasonable period of time.
Last updated 07-30-04
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